January 2026

Thank you to those who participated in the January survey. A quick look at the results shows where banks are largely aligned, along with a few areas where approaches differ.

• Banks are mostly aligned when it comes to retirement plan QDIAs, organizational structure, and overtime calculations.
• PTO approaches are more mixed, with tenure-based differences being the most common theme.
• "Business casual" is still the standard dress code, though what that looks like in practice varies widely and often includes jeans, added flexibility, or dress-for-the-day guidance.
• Saturday staffing and compensation continue to differ across banks, with no clear standard approach.
• Incentive and bonus structures vary, especially in roles that have their own incentive plans.
• Turnover rates ranged widely, with retail roles cited most often when hotspots were identified.

The full results are attached for anyone who'd like to review further.

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