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Chad Pook
/ Categories: HRDG

August 2025

Thank you to everyone who joined our recent session, and a special thank you to Karan Kashyap from Posh for sharing his expertise on AI in banking.
Key takeaways from the presentation:
  • AI-powered assistants (digital, voice, and knowledge) can transform customer service by reducing wait times and providing accurate, human-like responses.
  • Training simulators streamline onboarding, sharpen skills, and empower employees at every level. Posh's solutions are designed specifically for banks - improving customer satisfaction by up to 45% while reducing employee churn and service costs.
  • With over 200 deployments, Posh combines cutting-edge AI with a no-code, user-friendly platform to deliver measurable results.
We greatly appreciate the discussion and insights. To learn more, visit Posh.ai.

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