Blue Cross Blue Shield will be distributing Medical Loss Ratio (MLR) rebates to affected small group and connector employers. Rebates will be processed starting September 2, 2025. In addition to this email, you’ll be notified by mail beginning August 21, 2025.

Affected employee subscribers will also be notified by mail, beginning September 5, 2025.

To ensure rebates are sent to the correct location, check the address listed in the MLR letter we mailed you. If you need help changing your billing address, contact account service.

To learn more about the state and federal MLR processes, read our FAQ that includes information about how the rebates will be sent, and view a sample MLR letter, visit: employer.bluecrossma.com/whats-new/regulatory-updates.

For more information about how employers may allocate MLR rebates, visit the Internal Revenue Service website: irs.gov/newsroom/medical-loss-ratio-mlr-faqs.

If you have questions, please contact your account service team.

Sincerely,

Blue Cross Blue Shield of Massachusetts

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