Blue Cross Blue Shield of Massachusetts is partnering with Hinge Health to offer eligible members access to a 12-week, coach-led digital program designed to help adults proactively manage chronic back and joint pain. The program is available at no cost and requires no office visits, no copays, and no claims.

Eligible members will be identified by BCBSMA based on claims history for qualified diagnosis codes.

Please note: Hinge Health is an exercise therapy program and does not replace your existing physical therapy benefit. No claims will be submitted through this program.

The Hinge Health program is built around three core components, all accessible through the Hinge Health app.

Hinge Health offers programs for a range of musculoskeletal conditions, including:

Back pain: chronic low back pain and related conditions
Knee pain: osteoarthritis, general knee discomfort
Hip pain: hip joint pain and stiffness
Shoulder pain: rotator cuff issues and general shoulder pain
Neck pain: chronic neck tension and discomfort
Women's Pelvic Health: bladder and bowel control, pelvic pain, pregnancy, and menopause

1. Get identified. BCBSMA will identify eligible members based on claims history for qualified diagnosis codes.

2. Visit the Hinge Health website. Once identified, eligible members can enroll directly through the Hinge Health member portal with no referral needed.

3. Start your program. Complete your intake and begin your personalized 12-week exercise therapy plan.

Learn More and Enroll >>

Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Hinge Health is an independent company offering exercise therapy services and is not affiliated with Blue Cross Blue Shield of Massachusetts. Hinge Health is not a physical therapy provider and does not submit claims on behalf of members. Program availability is subject to eligibility.

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