Mass Bankers Account Service Team at BCBSMA - MassBankers@bcbsma.com

Please remember to use the designated email address when reaching out to Blue Cross to ensure the fastest turnaround time for all inquiries.

Open Enrollment Decisions for 2026

We're asking each bank to submit a completed and signed Plan Selection Form to confirm renewal decisions again this year.

The form must be returned even if no plan changes are being made.

Please also take this opportunity to review and update your bank's contact information. We use this information to ensure our records remain accurate and up to date.

We are asking all banks to notify us of their open enrollment decisions by Friday, October 24th.

Please communicate with us if you do not think you will meet this deadline.

Completed forms with Open Enrollment decisions need to be sent to: MassBankers@bcbsma.com, Jessica.Bonzagni@bcbsma.com, cpook@massbankers.org

ID Cards

ID cards will be issued on a maintenance-only basis this year. New ID cards will be sent only to new enrollees or members making plan changes.

Due to updates to the Blue Fit plan deductibles, all members enrolled in a Blue Fit plan will receive new ID cards.

January 2026 Invoices

January 2026 invoices will be generated on December 17, 2025. To ensure accuracy, submit all enrollment updates by December 12 at midnight.

Any changes made after this date will appear on the February 2026 invoice with a retroactive adjustment applied to January.

If you are working with the Electronic Enrollment Team, submission dates may vary, but BCBS cannot delay invoice generation.

Maintenance Medication Reminder

Members can save on prescription costs by switching to a 90-day supply and filling maintenance medications through the CVS Mail Service Pharmacy. Members may fill their maintenance medications twice at retail before being transitioned to mail order.

Members must opt out each calendar year. If they don’t, they’ll be responsible for full retail cost.

To opt out, call CVS Customer Care at 1-877-817-0477 (TTY: 711).

Webinar Series

Help your employees get more from their health plan by watching our live webinars. All sessions are led by Blue Cross experts.

Register for live or recorded webinars here.

HR Microsite: Access here

The microsite has been updated with 2026 Blue Cross Blue Shield Medical and Dental information.

Compare up to 3 plans using the Plan Comparison Tool.

Open Enrollment Support for 2026

The 2026 SBCs and SOBs have been updated. Below are direct links for all plans.

We’ve also prepared Summary of Benefits (SOB) documents that are more member-friendly than the full SBCs.

Dental Plans

For questions or assistance, contact the Mass Bankers Service Team at MassBankers@bcbsma.com.