As we approach 2025, we want to keep you informed of several key updates and important information regarding your medical and dental plans, enrollment processes, and resources. This includes new Summary of Benefits (SOB) documents, essential deadlines, and convenient ways to access plan details.

In this email, you will find:

• Updated plan information, including pre-recorded presentations and new resources.
• Critical deadlines for enrollment and ID card issuance.
• Reminders for accurate invoicing.
• Key contacts and support details to ensure a seamless renewal experience.

Action Required: MBA Plan Selection Form

This year, we have introduced a mandatory renewal document for all banks to confirm their renewal choices. Regardless of whether you are making changes, the form must be completed and returned.

You can access the form here.

Please use this opportunity to update your bank's contacts, ensuring our records remain current on an annual basis.

We kindly request that all banks notify us of their open enrollment decisions by Friday, November 1st.

Completed forms with open enrollment decisions should be sent to: MassBankers@bcbsma.com, Jessica.Bonzagni@bcbsma.com, cpook@massbankers.org

Reminder: Contact the Mass Bankers Account Service Team
Please remember to use the designated email address, MassBankers@bcbsma.com, when reaching out to the Blue Cross Mass Bankers Account Service Team. This will help ensure the fastest turnaround time for all inquiries.

Important Update on ID Cards for 2025

Due to changes in copays for most plans this year, the majority of members will receive a new ID card for 2025. Dental ID cards, however, will remain unchanged and will only be issued to newly enrolled members.

To ensure timely delivery of new ID cards by January 1, 2025, please complete all enrollments by December 13th.

Important Notice: January 2025 Invoices

The January 2025 invoices will be generated on December 17th, 2024. To ensure your January invoices accurately reflect your plan enrollments, please update any changes in the system by midnight on December 13th. Changes made after this date will be reflected on the February 2025 invoices with retroactive adjustments applied to January.

For those working with the Electronic Enrollment team, please follow your designated Open Enrollment file dates.

Please note that BCBS cannot modify the invoice trigger date for January.

Reminder: Mail Order with Retail Choice Program

Members can save on the cost of their maintenance medications by switching to a 90-day supply and using the mail service pharmacy. The program permits two retail pharmacy fills for maintenance medications; on the third fill, members are automatically enrolled in the mail order pharmacy.

If members prefer to continue filling prescriptions at a retail pharmacy, they must call CVS to opt out of the mail order service. Please note that members need to opt out each calendar year, as this is a change from the previous program.

If members do not opt out, they will be responsible for paying the full retail cost of their medications. To opt out annually and continue using a retail pharmacy, members should contact CVS Customer Care at 1-877-817-0477 (TTY: 711).

Maximize Your Health Plan with Live Webinars

Empower your employees to make the most of their health plan by attending our live webinars, presented by industry experts. These sessions are designed to provide a deeper understanding of your organization's benefits and keep you informed on the latest trends in benefits management.

Employees can register for upcoming live webinars or explore recent recordings. New topics are added regularly, so be sure to check back often for the latest updates.

Human Resources Microsite

The microsite has been updated to include the latest Blue Cross Blue Shield Medical and Dental plan information. Access the microsite here.

Open Enrollment Supporting Documents

We are pleased to announce that pre-recorded Brainshark presentations have been prepared for each plan offering for 2025.

Additionally, the updated Summary of Benefits and Coverage (SBC) documents and the new Summary of Benefits (SOB) documents have been posted to the HR Microsite and the MBA Employee Benefits Portal. The SOBs, introduced this year, are designed to be more "member-friendly" than the SBCs.

Below, you'll find direct links to each document.

If you have any questions or need further assistance, please don't hesitate to reach out to our team.

Thank you for your continued partnership.