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Human Resources Discussion Group

PEER CONNECTIONS

Human Resources Discussion Group

Join the Human Resources Discussion Group to connect with peers from fellow MBA member banks. Sessions focus on key HR topics such as compliance, employee benefits, recruiting, talent development, and other issues that matter most to your bank.

Meetings are informal and collaborative, creating space for open discussion and practical peer exchange. Members are welcome to attend as often as their schedules allow, and each session is designed to stand on its own while contributing to an ongoing conversation.

Have a discussion topic or speaker in mind?

Each month, we circulate a brief survey featuring questions and topics submitted by members. If you have a question, topic, or speaker suggestion for group, feel free to send it my way at any time. I would be happy to include it in an upcoming survey. Click here to email me.

Survey results are shared monthly via email and posted on our website for easy access.

2026 Meeting Dates

  • February 19, 2026
  • May 21, 2026
  • August 20, 2026
  • November 19, 2026

August 2025

Posted: Aug 8, 2025
Categories: HRDG
Comments: 0
Author: Chad Pook
Thank you to everyone who joined our recent session, and a special thank you to Karan Kashyap from Posh for sharing his expertise on AI in banking.
Key takeaways from the presentation:
  • AI-powered assistants (digital, voice, and knowledge) can transform customer service by reducing wait times and providing accurate, human-like responses.
  • Training simulators streamline onboarding, sharpen skills, and empower employees at every level. Posh's solutions are designed specifically for banks - improving customer satisfaction by up to 45% while reducing employee churn and service costs.
  • With over 200 deployments, Posh combines cutting-edge AI with a no-code, user-friendly platform to deliver measurable results.
We greatly appreciate the discussion and insights. To learn more, visit Posh.ai.

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