Program Overview

In association with Drexler Consulting, we are excited to offer the new Supervisory and Performance Management Virtual Workshop! Led by Josh Collins, this new program is a one-day, interactive, live virtual training for leaders and aspiring leaders seeking to acquire or develop their management and leadership skills and to optimize individual and team performance. Attendees will learn about the core skills needed to successfully lead teams from cultivating high-performance cultures to communicating effectively and more!

What You Will Learn

• Management Challenges in Today’s Banking Environment;
• Four Key Skills of Great Managers;
• Effectively Providing Positive and Constructive Feedback;
• Performance Management Tools for the New Workforce;
• Coaching, Counseling and Constructive Discipline;
• Coaching for Impact, Connection, and Results;
• Documenting to Encourage Behavioral Change and Protect the Bank;
• Hiring, Promoting, and Retaining Top Talent;
• Effective Interviewing:  The Legalities and Best Practices;
• Understanding the Manager’s Role in Creating Team Member Engagement;
• Key Needs and Motivations of Today’s Workforce;
• Prioritizing Leadership and Action Planning.

Dates & Times

August 18, 2026

9:50 AM Zoom Login | 10:00 AM Program Start | 5:00 PM Program Ends

Who Should Attend?

All managers, supervisors, and aspiring bank managers/supervisors at all levels of experience. 

Questions? Check out our FAQs or contact registrations@massbankers.org. Bulk pricing options available. Zoom recording may be made available for those with scheduling conflicts.