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Leadership Communication Virtual Workshops Series
October 16, 2025 - October 30, 2025
Program Overview
Mass Bankers and iVoice Communication, Inc. present the Strengthen Leadership Communication Workshop Series. In this live and highly interactive program, participants study emotional intelligence, executive presence, and psychological safety to strengthen their ability to connect and influence, while leading and managing the modern workforce. The series consists of three 2.5-hour webinars in a small-group setting. Each webinar can be purchased and attended individually or as a comprehensive series as each builds upon the last.
What You Will Learn
October 16 - Unlocking Connection & Trust
Leadership communication in today's business world goes well beyond just managing others. Today, leaders must be the guiding force for building trust, communicating change, and navigating an array of personalities and generations, while reaching business goals. Participants will:
- Explore the elements of influence and trust,
- Examine what constitutes the strongest relationships/cultures,
- Recognize and manage stress while navigating leadership,
- Practice articulating clear business goals,
- Become proactive and resilient to conflict.
October 23 - Delegate Like a Leader
The art of delegating is one of a leader's most valuable tools. It helps a leader keep projects rolling, business churning, and enables them to grow in their position while strengthening others and driving operational performance. Participants will:
- Examine the primary barriers to delegating effectively,
- Assess their current ability to delegate,
- Clarify and articulate positive desired results,
- Improve the ability to be direct and concise,
- Practice the process of delegating,
- Strengthen the ability to lead, coach, and mentor.
October 30 - Creating a Culture of Empowering Feedback
There is a never-ending list of reasons why people avoid providing feedback. But avoiding feedback can be a disservice to everyone involved, including the organization. This workshop explores guidelines necessary to provide feedback that empowers employees, peers and the organization. Participants will:
- Examine the detriments of not providing feedback,
- Encourage accountability and responsibility,
- Practice the guidelines of empowering feedback,
- Improve the ability to listen,
- Decrease defensiveness while expediting time and performance.
Dates & Time
October 16, October 23, October 30
12:50PM Zoom Sign In | 1:00PM Program Start | 3:30PM Program Concludes
Who Should Attend?
Leaders and Emerging Leaders
Express Grant
The course ID for the Strengthening Leadership Communication Virtual Workshop Series is C-8125. Banks with 50 or fewer employees can be reimbursed 100 percent for the program's cost. For more information on the Commonwealth Corporation's Workforce Training Fund Program, please visit their website. If you need assistance with the Express Grant, please contact the Commonwealth Corporation directly.
Agenda
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October 16 Session Registration
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$590.00 | |
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October 23 Session Registration
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$590.00 | |
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October 30 Session Registration
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$590.00 |
Speakers
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Donna Rustigian Mac
<p>Donna Rustigian Mac is the President of iVoice Communication, a company dedicated to creating confident speakers, successful interpersonal communicators, and healthy-human connections through updated, 21st century business communication skills. Donna works with leaders and HR departments who understand the power of people. As people expand, business expands.</p><p>Donna’s distinguished career includes 30+ years in communications: In the the media, as an executive communication coach, a workforce trainer, and motivational speaker. In 2018, she became a certified mindfulness teacher and is a qualified change facilitator (2021). Donna has studied with Dr. Daniel Goleman (Emotional Intelligence) and Dr. Judson Brewer, (Brown University/ShareCare). That concentration enables Donna to help people break old communication patterns/habits so they can update their communication skills and integrate them into today’s modern workforce.</p><p>Donna’s undergraduate degree is in Liberal Arts and Humanities. She’s also studied social and organizational psychology at Lesley University in Cambridge, MA. She is a frequent guest lecturer at The University of RI, Salve Regina University, and Emerson College in Boston, MA. and is the author of Know and OWN Your Worth, To Be a Leader the creator of The Strengthen Leadership Communication Program.<br> </p>
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iVoice Communication | - |