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Preventing Elder Abuse and Exploitation: Your Financial Institution's Response Webinar
January 20, 2026
Program Overview
Are our Elders safe? What can we do?
The Financial Crimes Enforcement Network (FinCEN) is issuing this advisory to alert financial institutions to the rising trend of EFE targeting older adults and to highlight new EFE typologies and red flags since FinCEN issued the first EFE Advisory in 2011. FinCEN is also issuing this advisory in support of World Elder Abuse Awareness Day, which has been commemorated on June 15 every year since 2006 and provides an opportunity for communities around the world to promote a better understanding of abuse and neglect of older adults by raising awareness of the related cultural, social, economic, and demographic factors. According to the U.S. Department of Justice, elder abuse, which includes EFE among other forms of abuse, affects at least 10 percent of older adults each year in the United States, with millions of older adults losing more than $3 billion to financial fraud annually as of 2019.
During this webinar we will review all the new and old typologies and your responses to Elder Financial Exploitation.
Program Highlights
- Elder Theft and Elder Scams;
- Common Elder Scam Typologies;
- Behavioral and Financial Red Flags;
- Suspicious Activity Reporting;
- Other BSA Reporting;
- Check Fraud;
- Working with Elder Protective Services;
- Power of Attorneys, Conservatorships and Representative Payees;
- State Statutes.
Date & Time
January 20, 2026
9:50AM Zoom Sign In | 10:00AM Webinar Start | 12:00PM Webinar Conclude
Who Should Attend?
New Accounts Representatives, Deposit Operations, Branch Administration, Training, Branch Managers, Call Centers, Customer Service Representatives, Tellers, Compliance Officers, and others who handle customers. Please route to appropriate departments.
Questions? Check out our FAQs or contact registrations@massbankers.org
Agenda
Speakers
| Name | Organization | Speaking At |
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Debbie Crawford
<p>Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm, specializing in the education of banks across the nation. Her 40+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Deborah’s specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance, and Individual Retirement Accounts.</p>
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Gettechnical Inc. | - |