WHO SHOULD ATTEND? 

This session is ideal for training, human resources, head tellers, supervisors, branch administration, and tellers who will be involved in writing and setting company procedures.

WHAT YOU WILL LEARN 

• Categories of procedures and training you should concentrate on when you begin

• Simple procedures and rules that help new tellers

• Breaking down the content so you can begin your own manual or online learning program

• Checks, security, financial institution procedures, dress code, professional skills, and more

• Painting the future for the teller so that he or she will stay

• Rules are to help and not terrify our tellers

• Using experienced tellers to help mentor the new ones

• You will receive a template of 400+ pages that you can use to begin your training and written procedures