WHO SHOULD ATTEND? 

This informative session will be useful for new account representatives, customer service representatives, member service representatives, branch administration, branch operations, branch managers, personal bankers, compliance, BSA, and anyone who opens new accounts.

WHAT YOU WILL LEARN 

• Customer identification program

• Customer due diligence and enhanced due diligence questions

• How to set up: nonprofit corporations, nonprofit organizations that are formal, informal clubs, charities, homeowners associations, campaigns, and tragedy or benefit accounts

• Signature cards, resolutions, and documentation required on each of these accounts

• TIN for entities using the parent organization’s TIN

• How to obtain TIN

• BSA requirements for nonprofit organizations

• Common errors and signature card problems

• What happens when signers move away

• How to document changes in signers

• Insurance issues

• Special issues on public funds