Opening accounts is one of the most critical and high-risk functions in your institution. This must-have three-part training program; provides a clear, structured approach to account opening requirements, documentation, and compliance expectations.

If your team opens or reviews accounts, this series delivers the knowledge and consistency needed to get it right every time.

Anyone responsible for customer-facing roles, particularly those involved in new accounts, customer service, and compliance. This includes tellers, personal bankers, account managers, branch managers, and compliance officers. Additionally, any staff responsible for opening and verifying new accounts, handling customer documentation, or ensuring regulatory compliance with rules such as KYC, CIP, and AML.

• How to correctly open accounts across ownership types and customer scenarios 
• Key CIP, CDD, and documentation requirements to stay compliant 
• Common account opening errors and how to prevent costly mistakes

For registration questions, please contact OnCourse Customer Support,
866-512-9888, support@oncourselearning.com