WHO SHOULD ATTEND? 

This session is designed for operations staff, debit card personnel, and compliance officers.

WHAT YOU WILL LEARN 

• Review of Consumer Liability Under Reg E

• Explanation of Error Resolution Timing Requirements

• Description of Recordkeeping Requirements

• Clarification of what Errors Trigger the EFT Error Resolution Process

• Discussion of the Process to Follow When You’ve Wrapped up Your Investigation

• Overview of Error Resolution Audit Procedures