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2024 Mass Bankers Connect Conference

September 13, 2024


Dates

Friday, September 13, 2024

Time

7:45 AM - 3:30 PM

Early Bird Discount Deadline

Friday, September 13, 2024

Registration Deadline

Friday, September 13, 2024

Location

2024 Mass Bankers Connect Conference Event Image

The Mass Bankers Association welcomes you to our first annual Connect Conference. This full-day conference combines four of our annual conferences into a single mega conference that includes professional development, networking, and vendor expo opportunities.

Connect with peers and associates from across banking roles and hear from leaders and innovators in the community banking industry. Featuring four tracks addressing HR, Trust, Finance/Accounting, and Bank Security topics, you can customize your day and attend sessions that match your career focus.

Full Agenda HERE

   

Date & Time

September 13, 2024

7:45AM Registration | 8:30AM Program Start | 3:30PM Program Concludes

   

Who Should Attend?

Officers, Managers, and Emerging Leaders

The 2024 Mass Bankers Connect Conference is intended for banking professionals focused on accounting, HR, Security, and Trust & Wealth Management career tracks. Emerging leaders at your financial institution will also benefit by attending sessions and meeting our associate partners and vendors. Bank Officers and Senior Managers are also invited to participate in this unique event.

   

Attire

Business casual attire is recommended for the conference. Be advised, meeting room temperatures and personal comfort zones vary widely. It is recommended that you bring a sweater or jacket to the sessions.

  


 


Registration Fees

Additional Member Registration from Same Bank
Early Standard Late
$250.00
Please remember to select your Career Track using our drop-down menu during the registration process!
Member Registration
Early Standard Late
$325.00
Please remember to select your Career Track using our drop-down menu during the registration process!
Nonmember Registration
Early Standard Late
$650.00
Please remember to select your Career Track using our drop-down menu during the registration process!
Vendor Table & Other Opportunities
Early Standard Late
$0.00
Vendor Table - $995

Raffle Item - $500
Landyards - $1000 - Reserved
Coffee Break - $1500
WIFI - $1500
Continental Breakfast - $2000
Lunch - $2000
Mobile App - $2500

Hotel/Meal Package

Agenda

  Select the career track you are most interested in attending: Sold Out! 0 Slots Left
Please select your Career Track here.
  Continental Breakfast Sponsor Sold Out! 0 Slots Left
$3000.00
  Connect Conference Sponsor Sold Out! 0 Slots Left
$2000.00
  Vendor Table for Show Room Sold Out! 0 Slots Left
Includes two (2) complementary registrations to the full conference. This table will be in a Show Room next to the Main Ballroom.
$1995.00
7:45 am
  Registration & Networking Breakfast Sold Out! 0 Slots Left
8:30 am
  Welcome & Introductions Sold Out! 0 Slots Left
8:35 am
  General Session: Forging Bonds - Unlocking Connection & Trust in an AI World Sold Out! 0 Slots Left
Donna Rustigian Mac, President, iVoice Communication
9:30 am
  Coffee Break & Networking with Exhibitors Sold Out! 0 Slots Left
10:30 am
  Breakout Sessions Sold Out! 0 Slots Left
Tracks
-HR: Unified Workforce: Mastering Employee Engagement and Performance Across Office, Remote, and Hybrid Settings, Raymond Rokicki Jr., HR Advisor, Mineral Inc.
-Trust: Fiduciary Litigation Update 2024, Mark Swirbalus & Marshall Senterfitt, Holland and Knight
-Finance: The True Risk & Reward on your Bank's Balance Sheet in 2024 & Years Ahead, Karl Brorson, Performance Trust AND Austin Nicholas, Performance Trust
-Security/LP: Inside the World of the Dark Web, Wolf & Company, P.C.
11:45 am
  Lunch Sold Out! 0 Slots Left
12:45 pm
  Breakout Sessions Sold Out! 0 Slots Left
Tracks
-HR: Emotional Intelligence to Improve Working Relationships and Job Satisfaction, Lisa Maloney, AllOne Health
-Trust: Behavioral Finance: A Look into Building Investment Composure for Clients, Jason Lilly, Chief Wealth Management Services Officer, Cape Cod Five
-Finance: The CFO & Accounting Function's Role in Innovation, Nicole Florian-Theriaque AND Mike Patterson, Wolf & Company, P.C.
-Security/LP: Check Fraud & Community Banks, Brandon Oliver, Principal, BankTech Ventures
1:30 pm
  Breakout Sessions Sold Out! 0 Slots Left
Tracks
-HR: Building “Good Jobs” by Designing for the Whole Person, Lesley Delaney, Director of Associate Benefits, BCBS
-Trust: Planning for Sunsetting Environment, Mary Schmidt, Verrill Dana
-Finance: Basis Points up for Grabs, Billy Guthrie, Managing Director, Darling Consulting AND Eric Poulin, Director, Darling Consulting
-Security/LP: Violent Crimes, Bank Robberies, & Trends in Law Enforcement, FBI Boston
2:15 pm
  Panel: Connecting the Dots: Integrated Strategies for Talent and Brand in Financial Services Sold Out! 0 Slots Left
Moderator: Allison Ebner, President, Employers Association of the Northeast Panelists: - Jim Pannos, President, Pannos Marketing - Sue Pardus, Partner, KLR Executive Search Group, LLC - Jeff Plakans, President, Commonwealth Payroll & HR - Jenny MacKay, SVP of Employee Benefits, Alera
3:25 pm
  Closing Comments & Raffle Sold Out! 0 Slots Left

Speakers

NameOrganizationSpeaking At
Allison Ebner
Employers Association of the NorthEast  -
Austin Nicholas
<p><span style="color:black;font-size:11.0pt;">Austin Nicholas joined Performance Trust Capital Partners in 2020. Austin provides financial modeling, research, and analysis to clients and assists them with the execution of strategic initiatives &amp; transactions. He has ten years of previous experience covering regional banks as an Equity Research Analyst.&nbsp;Before Performance Trust, Austin was a Senior Vice President at Stephens Inc. and led the firm’s Mid-Atlantic and Northeast bank institutional equity research team, covering over 20 publicly traded banks. At Stephens, he served a broad range of institutional investor clients through detailed fundamental investment research notes and forecasts, active marketing and outreach, corporate access events, and input during equity capital offerings.&nbsp;Before Stephens, he worked at Sterne Agee and Oppenheimer &amp; Co., covering Super Regional and Midwest banks. Austin graduated from Colby College with a degree in Economics. He is Series 86, 87, 79, 7, 63, 65, and 24 registered.</span></p>
Performance Trust Capital Partners, LLC  -
Billy Guthrie
Darling Consulting Group, Inc.  -
Brandon Oliver
<p><span style="background-color:rgb(255,255,255);color:rgba(0,0,0,0.9);font-size:14px;"><span style="-webkit-text-stroke-width:0px;display:inline !important;float:none;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">Experienced Strategy and Operations Manager with a demonstrated history of working in the financial services industry with strong attention given towards fintech solutions for banking. Skilled in Market Research, Management, Organizational Alignment, Business Relationship Management, Project Management, Financial Analysis and Financial Modeling. Master of Business Administration (M.B.A.) focused in Finance from Bentley University.</span></span></p>
BankTech Ventures  -
Donna Rustigian Mac
<p>Donna Rustigian Mac is the President of iVoice Communication, a company dedicated to creating confident speakers, successful interpersonal communicators, and healthy-human connections through updated, 21st century business communication skills. Donna works with leaders and HR departments who understand the power of people. As people expand, business expands.</p><p>Donna’s distinguished career includes 30+ years in communications: In the the media, as an executive communication coach, a workforce trainer, and motivational speaker. &nbsp;In 2018, she became a certified mindfulness teacher and is a qualified change facilitator (2021). Donna has studied with Dr. Daniel Goleman (Emotional Intelligence) and Dr. Judson Brewer, (Brown University/ShareCare). That concentration enables Donna to help people break old communication patterns/habits so they can update their communication skills and integrate them into today’s modern workforce.</p><p>Donna’s undergraduate degree is in Liberal Arts and Humanities. She’s also studied social and organizational psychology at Lesley University in Cambridge, MA. &nbsp;She is a frequent guest lecturer at The University of RI, Salve Regina University, and Emerson College in Boston, MA. and is the author of Know and OWN Your Worth, To Be a Leader the creator of The Strengthen Leadership Communication Program.<br>&nbsp;</p>
iVoice Communication  -
Eric Poulin
<p><span style="background-color:rgb(255,255,255);color:rgba(0,0,0,0.9);font-size:14px;"><span style="-webkit-text-stroke-width:0px;display:inline !important;float:none;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">Eric is a Director at Darling Consulting Group, where he assists community financial institutions with the delicate balance of optimizing earnings while managing risk. Eric strives to distill complex concepts into actionable intelligence and delights in bringing education to the industry – speaking at numerous industry associations annually, reaching thousands of bankers nationwide.</span></span></p>
Darling Consulting Group, Inc.  -
Jason Lilly
<p>Jason joined Cape Cod 5’s Wealth Management team in 2017. He has over two decades of investment and wealth management experience, including institutional investment management, comprehensive financial planning and high net worth wealth advisory. Prior to joining Cape Cod 5, Jason was senior vice president and director of portfolio management for a Massachusetts-based publicly-traded bank.</p><p>Jason received his undergraduate degree in Resource Economics from the University of Massachusetts, Amherst and his Master of Business Administration degree from Arizona State University. Jason is a Chartered Financial Analyst (CFA®) as well as a Certified Financial Planner (CFP®).</p>
Cape Cod 5  -
Josh Cutler
<p><span style="background-color:rgb(255,255,255);color:rgba(0,0,0,0.9);font-size:14px;"><span style="-webkit-text-stroke-width:0px;display:inline !important;float:none;font-family:-apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">Josh Cutler serves in the Healey-Driscoll Administration as Undersecretary in the Executive Office of Labor and Workforce Development. He served six terms in the state legislature and is the former House Chair of the Labor and Workforce Development Committee. He also co-chaired the Future of Work Commission, the Coastal Caucus and the WorkAbility Subcommittee on disability employment. In the House, Cutler was a champion for workforce development, vocational education, and career center funding. He was lead sponsor of the wage transparency act, disability hiring tax credit, and apprenticeship standards and re-entry works legislation. Cutler was a recipient of the Thomas M. Menino Public Service Award for his work on disability employment policy. He has also been recognized as Legislator of the Year by the Mass. Developmental Disabilities Council, the Association of Developmental Disabilities Providers, the Mass. Mental Health Counselors Association, and the Plymouth-Bristol Central Labor Council. Cutler holds a Master’s in Public Policy from the University of Massachusetts Dartmouth, and a Juris Doctor from Suffolk Law School. He is an attorney and the author of two books on local history.</span></span></p>
Massachusetts Office of Labor & Workforce Development  -
Karl Brorson
<p><span style="color:black;font-size:11.0pt;"><span style="font-family:&quot;Calibri&quot;,sans-serif;">Karl joined Performance Trust in early 2008 and currently serves as Vice President of the Balance Sheet Strategy Group. While leading a team based out of Chicago, Karl advises financial institutions in North America on how to effectively invest using total return and scenario analysis that fits into the broader balance sheet. Tapping into his background as a senior analyst, Karl combines his knowledge and experience to execute strategies in conjunction with Performance Trust’s disciplined risk/reward methodology.&nbsp;</span></span></p><p><span style="color:black;font-size:11.0pt;"><span style="font-family:&quot;Calibri&quot;,sans-serif;">Prior to joining Performance Trust, Karl spent nearly two years at Newedge Financial, also based in Chicago, IL, as a financial analyst. Karl graduated from North Park University in Chicago with a BA in Business and Economics and holds a Master’s degree in Business Administration with a focus in finance from Batterman School of Business at Concordia University in WI. Karl also serves as President of the Financial Managers Society’s Boston Chapter, in Boston MA</span></span></p>
Performance Trust Capital Partners, LLC  -
Lesley Delaney
<p><span>Lesley has been with BCBSMA for over 10 years. During that time, she and her team were in charge of evolving our associate well-being strategy as the world and associate needs changed around us. She is the perfect person to speak to the practical application other HR professionals can use when trying to determine ‘what levers to pull’ as they embark on this journey while painting a compelling picture regarding the ‘why’ behind these evolutions.&nbsp;</span></p>
Blue Cross Blue Shield of Massachusetts  -
Lisa Maloney
<p><span style="font-family:&quot;Calibri&quot;,sans-serif;">Lisa Maloney holds a Master of Arts in Counseling, and for two decades she worked as an educator and certified counselor in the public sector to provide counseling and crisis intervention, develop and teach mental health curriculum, and implement social/emotional and behavioral wellness programming. In her role at AllOne Health Employee Assistance Program (EAP), Lisa’s background lends well to establishing collaborative partnerships with her accounts, to deliver informative trainings, provide timely resources, and extend consultative support and meaningful interventions for individuals and groups across organizational levels.</span></p>
AllOne Health  -
Mark Swirbalus
<p><span style="font-size:11.0pt;"><span style="font-family:&quot;Calibri&quot;,sans-serif;">Mark Swirbalus is a partner at Holland &amp; Knight LLP in the firm’s Boston and New York City offices.&nbsp; Mark handles complex, high-stakes probate and fiduciary litigation matters in Massachusetts, New York, and other jurisdictions across the country.&nbsp; Nationally, he is a Fellow of the American College of Trust and Estate Counsel, where he serves on its Fiduciary Litigation Committee, and he also serves on the Steering Committee of the Cambridge Forum on Private Wealth Litigation.&nbsp; Locally, he sits on the Steering Committee of the Boston Probate and Estate Planning Forum, and he is a former cochair of the Fiduciary Litigation Committee of the Trusts and Estates Section of the Boston Bar Association.&nbsp; He speaks and writes often on issues relating to probate and fiduciary litigation.&nbsp; He is a graduate of Dartmouth College and Boston College Law School</span></span></p>
Holland & Knight LLP  -
Marshall Senterfitt
<p class="hkblock" style="margin:0in;vertical-align:baseline;"><span style="color:#333333;font-size:12.0pt;"><span style="border:1.0pt none windowtext;font-family:&quot;Calibri&quot;,sans-serif;padding:0in;">Marshall D. Senterfitt&nbsp;</span><span style="border:1.0pt none windowtext;padding:0in;">is a partner in the private wealth services group in Holland &amp; Knight's Boston and New York offices. He&nbsp;works with clients involved in complex and high-stakes fiduciary and probate litigation in Massachusetts, New York, and other jurisdictions throughout the country. In addition to litigating and resolving disputes, Marshall frequently advises professional and private fiduciaries, individuals, and families on a wide range of trust and estate administration issues and in judicial and non-judicial trust modification matters.&nbsp;</span>Marshall is a<span style="border:1.0pt none windowtext;padding:0in;"> fellow in the American College of Trust and Estate Counsel (ACTEC), a past president and current board member of the Greater Boston Fiduciary Law American Inn of Court, and a former co-chair of the Boston Bar Association Fiduciary Litigation Committee. &nbsp;He speaks and writes frequently on a broad range of probate and fiduciary litigation and administration topics. He is a graduate of the University of Massachusetts, Amherst, and Northeastern University School of Law.</span></span></p>
Holland & Knight LLP  -
Mary Schmidt
<p>Mary H. Schmidt is counsel in the Boston office of Verrill Dana, LLP. &nbsp;Mary’s practice is focused on trusts and estates and family law. &nbsp;Mary is a former President of and past recipient of the Estate Planner of the Year award from the Boston Estate Planning Council. &nbsp;She also served as Chairman of the Clients’ Security Board of the Board of Bar Overseers, Chair of the Trusts and Estates Section of the Boston Bar Association, and as a Trustee of Social Law Library. Mary is a fellow of The American College of Trust and Estate Counsel, a member of the Probate Forum, and an Accredited Estate Planner from the National Association of Estate Planners and Councils. &nbsp;She has been named repeatedly as a Massachusetts Super Lawyer and was selected by her peers for inclusion in the “Best Lawyers in America” in the specialty of Trusts and Estates. She is a frequent lecturer and author on topics relating to trusts and estates, taxation and probate litigation. &nbsp;Mary served as a Trustee of MCLE, the Boston YMCA, the Social Law Library and the Baker Center.</p>
Verrill Dana LLP  -
Mike Patterson
<p>Michael is a Manager in Wolf’s Assurance group, where he specializes in audit, review, and compilation services for financial institutions, investment management companies, broker dealers, and employee benefit plans. He executes all aspects of audit engagements, including planning the engagement, supervising fieldwork, overseeing the engagement team, and preparing and analyzing financial statements for privately held and publicly traded companies within these industries.</p><p>Michael lives in Boston and when he is not at work, Michael can be found on the golf course, cheering on the Boston sports teams, or cooking a big meal for family and friends.</p>
Wolf & Company, PC  -
Nicole Florian-Theriaque
<p>Nicole is a Senior Manager in Wolf’s Audit group, where she is responsible for coordinating and supervising audit services. This includes planning audit work programs and preparing and reviewing work papers. She works with a diverse mix of clients including financial institutions, not-for-profits, employee benefit plans, and publicly traded companies.</p><p>Nicole has nine years of audit experience, including preparing and analyzing financial statements to ensure fair presentation in accordance with a variety of accounting frameworks. Nicole has extensive experience performing audits of internal control over financial reporting to satisfy the requirements of Sarbanes-Oxley 404(b).</p>
Wolf & Company, PC  -
Raymond Rokicki
<p>Raymond Rokicki, Jr. is an accomplished HR professional, instructor, and facilitator currently serving as an HR Advisor for Mitratech., a trusted HR and Compliance leader headquartered in Austin, Texas. Prior to joining the team at Mitratech,</p><p>Ray was the Human Resource Business Partner for HMSHost. He has held a variety of human resource, sales, and management roles in different industries including Apple, Five Guys, Flextronics, SpringPoint Senior Living, and SprintNextel. Ray has experience in the startup world having been recruited to work on the creation of Enhanced Wireless.</p><p>After a series of pivotal experiences as a manager and district manager in employee development, engagement, and retention, he focused his career on Human Resources. Since 2014, Ray has been teaching Society of Human Resource Management (SHRM) prep and continuing education courses for SHRM and PACE University and is an adjunct faculty member at Fordham University.</p><p>Ray has an MBA with concentrations in Human Resources Management, PHR, and SHRM-SCP, several specialty credentials from SHRM, and is a Certified Practitioner of MBTI®?Step I and Step II. He obtained a BA in History with a minor in African, African American, Caribbean Studies and is currently working on his Doctorate of Business Administration.</p>
Mineral Inc.  -
Steve Barra
Wolf & Company, PC  -

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