CONTACT US

Address:
Massachusetts Bankers Association 
One Washington Mall, 8th Floor 
Boston, MA 02108-2603

Click here for directions.
 

We welcome all of your comments, questions and suggestions. Please use the form below or contact a member of our staff.

Kathleen M. Murphy
President & CEO
Tel: (617) 502-3804

Contact for:
Communications/Public Relations | Compliance Issues (Federal) |
Compliance Issues (State) | Federal Legislative/Regulatory Issues |
Infinex Financial (Securities/Annuities) | Membership (Voting/Bank) |
State Legislative/Regulatory Issues

Jon K. Skarin
Executive Vice President
Tel: (617) 502-3806

Contact for:
Communications/Public Relations | Compliance Issues (Federal) | Credit Unions | Data Security/Breaches & EMV PIN | Federal Legislative/Regulatory Issues | Mortgage/Foreclosure Issues | Mutual Bank Issues | PAC/Grassroots | State Legislative/Regulatory Issues | Washington Update

Ben R. Craigie
Director of Compliance and Training
Tel: (617) 502-3820

Contact for:
Bank Technology Issues | Compliance Issues (Federal) | Data Security/Breaches & EMV PIN | Deposit Accounts/IRA/Record Retention | Mass Most Wanted/ATM Skimming | Seminars/Education

Marcia Christman-Garrett
Senior Accountant
Tel: (617) 502-3812

Contact for: 
Group Insurance/Employee Benefits

Diana L. Webster-Campbell
Manager, IT
Tel: (617) 502-3815

Contact for:
MBA Website

Francesca G. Bertolino
Senior Vice President and Chief Financial Officer
Tel: (617) 502-3810

Contact for:
Group Insurance/Employee Benefits

Scott D. Gorman
Director of Administration, Group Insurance Services
Tel: (617) 502-3805

Contact for:
Bank Insurance and Investment Sales | Group Insurance/Employee Benefits | Human Resources

Lynne V. Glancy
Publications and Exhibitor Manager
Tel: (617) 502-3811

Contact for:
Committees | MBA Website (Job/Resume Postings) | Exhibitors for Retail Tech and Trust and Wealth Management Conferences

Kenneth G. Buckley, Jr.
Database and Education Administrative Assistant
Tel: (617) 502-3819

Contact for:
Beacon Hill Report | MBA Website

Tanya M. Duncan
Senior Vice President, Corporate Policy
Tel: (617) 502-3801

Contact for: 
Apprenticeship Program | Dwight Rudd Insurance Agency | Federal Legislative/Regulatory Issues | Seminars/Education | Washington Update | Workforce Training Grant

Meghan F. McCarthy
Director, Education
Tel: (617) 502-3807

Contact for:
Convention, N.E. School, Major Conferences | Seminars/Education

Misa Nguyen
Project Manager
Tel: (617) 502-3803

Contact for: 
Charitable/Scholarship Foundations | General Information | Washington Update

Mikaila Folts
Administrative Assistant/Receptionist
Tel: (617) 502-3813

Contact for:
Publications/Brochures | Regional Group Meetings

Annie A. Coldstream
Director, Member Services and Grassroots
Tel: (617) 502-3816

Contact for: 
Elder Affairs | Endorsements/Endorsed Products and Services | Membership (Associate) | PAC/Grassroots | Publications/Brochures | Regulatory Feedback Initiative/Compliance Alliance | Sponsorship/Advertising | SUM ATM Program

Brad S. Papalardo
Director, Government Affairs and Trust Services
Tel: (617) 502-3809

Contact for:
Beacon Hill Report | Compliance Issues (State) | Deposit Accounts/IRA/Record Retention | Financial Literacy | Legal Issues | PAC/Grassroots | State Legislative/Regulatory Issues | Trust/Wealth Management Issues

Paulyn Sali
Accounts Receivable/Payable Manager
Tel: (617) 502-3817

Contact for:
Accounts Receivable/Payable | MBA Website (Credit Card Issues)

Patricia J. Tabolsky
Program Registrar
Tel: (617) 502-3814

Contact for: 
MBA Website (Seminar Registration) | Seminars/Education

KEY STAFF/ISSUES

Accounts Receivable/Payable:
Paulyn Sali 617-502-3817

Bank Insurance and Investment Sales:
Scott Gorman 617-502-3805

Bank Technology Issues:
Ben Craigie 617-502-3820

Beacon Hill Report:
Brad Papalardo 617-502-3809
Ken Buckley 617-502-3819

Charitable/Scholarship Foundations:
Misa Nguyen 617-502-3803

Committees:
Lynne Glancy 617-502-3811

Communications/Public Relations:
 Kathleen Murphy  617-502-3804
Jon Skarin 617-502-3806

Compliance Issues:
Federal
Ben Craigie 617-502-3820
Jon Skarin 617-502-3806

State
Brad Papalardo 617-502-3809
Kathleen Murphy  617-502-3804
        
Convention, N.E. School, Major Conferences:
Meghan McCarthy 617-502-3807

Credit Unions:
Jon Skarin 617-502-3806
           
Data Security/Breaches & EMV PIN:
Ben Craigie 617-502-3820
Jon Skarin 617-502-3806

Deposit Accounts/IRA/Record Retention:
Brad Papalardo 617-502-3809
Ben Craigie 617-502-3820

Elder Affairs:
Annie Coldstream 617-502-3816

Endorsements/Endorsed Products and Services:
 Annie Coldstream 617-502-3816

Federal Legislative/Regulatory Issues:
Tanya Duncan 617-502-3801
Jon Skarin 617-502-3806
Kathleen Murphy  617-502-3804
             
Financial Literacy:
Brad Paplardo  617-502-3809

General Information:
Misa Nguyen 617-502-3803 

Group Insurance/Employee Benefits:
Scott D. Gorman 617-502-3805
Francesca Bertolino 617-502-3810
Marcia Christman-Garrett 617-502-3812

Human Resources:
Scott Gorman  617-502-3805

Infinex Financial (Securities/Annuities):
Kathleen Murphy  617-502-3804
   Legal Issues:
Brad Papalardo  617-502-3809

Mass Most Wanted/ATM Skimming:
Ben Craigie 617-502-3820

MBA Website:
Diana Webster-Campbell 617-502-3815
Ken Buckley 617-502-3819
Lynne Glancy  (Job/Resume Postings) 617-502-3811
Paulyn Sali (Credit Card Issues) 617-502-3817
Pat Tabolsky (Seminar Registration) 617-502-3814  

Membership:
Kathleen Murphy  (Voting/Bank) 617-502-3804
Annie Coldstream (Associate) 617-502-3816

Mortgage/Foreclosure Issues:
Jon Skarin 617-502-3806

Mutual Bank Issues:
Jon Skarin 617-502-3806

PAC/Grassroots:
Brad Papalardo 617-502-3809
Annie Coldstream 617-502-3816
Jon Skarin 617-502-3806
          
Publications/Brochures:
Annie Coldstream 617-502-3816
                                     
Regional Group Meetings:
Mikaila Folts 617-502-3813

Regulatory Feedback Initiative/Compliance Alliance:
Annie Coldstream 617-502-3816
           
Seminars/Education:
Ben Craigie 617-502-3820
Tanya Duncan 617-502-3801
Meghan McCarthy 617-502-3807
Pat Tabolsky 617-502-3814

Exhibitors for Retail Tech and Trust and Wealth Management Conferences:
Lynne Glancy 617-502-3811

Sponsorship/Advertising:
Annie Coldstream 617-502-3816

State Legislative/Regulatory Issues:
Jon Skarin 617-502-3806
Brad Papalardo 617-502-3809

SUM ATM Program
Annie Coldstream 617-502-3816

Trust/Wealth Management Issues:
Brad Papalardo 617-502-3809
          
Washington Update:
Jon Skarin 617-502-3806
Tanya Duncan 617-502-3801
Misa Nguyen 617-502-3803